Canceling Service:

To cancel your water service you will need to either call or visit us to notify us of your request to terminate service. A forwarding address is required to send your final bill and/or credit refunds when applicable.

Water Service Disconnect Due To Non-Payment:

All water services disconnected for nonpayment will require a $25.00 reconnection/collection fee. After 3:30 pm the reconnection/collection fee will be $45.00. If you have any questions please contact our customer service department at 205.699.5151.

Returned Check Fee: $25.00

If payment for water service is made by check and the check is returned from the bank due to insufficient funds, there will be a additional charge of $25.00 added to your account balance and your meter will be automatically disconnected.